Privacy Policy
Last updated: January 2026
CYT Bilişim ("we", "our", "us") built Swoonly to help people express love to their partners. This policy explains what data we collect and how we use it.
Data We Collect
Account & partner information: When you create an account, we collect your name, email address, and optionally your phone number. You also provide information about your partner (name, interests, shared memories) which we store to personalise your messages.
Location data: If you use the gift finder, we may access the precise location you or your partner share. Partner location shared via a request link is used once to find nearby shops and is then permanently deleted.
Contacts: With your permission, we may access your device contacts to make it easier to send messages.
Usage & diagnostics: We collect crash reports and performance data to improve the app. This data is not linked to your identity.
Purchase history: When you subscribe, Apple or Google shares purchase confirmation with us so we can unlock premium features.
How We Use Your Data
- To generate personalised love messages using AI
- To send you optional reminders for special dates
- To provide and improve the gift finder feature
- To process your subscription and unlock premium access
- To diagnose and fix technical issues
Data Sharing
We do not sell your personal data. We use the following third-party services, each with their own privacy policies: Apple / Google (payments, push notifications), Anthropic (AI message generation — only partner context is sent, no identifying information), Sentry (crash reporting), Google Maps Platform (gift finder).
Data Retention & Deletion
You can delete your account at any time from Settings → Delete Account inside the app. All your data is permanently removed from our servers within 30 days.
Children
Swoonly is not directed at children under 13. We do not knowingly collect data from children.
Contact
Questions? Email us at [email protected].